What does a UX designer actually do? I’ve been asked that a lot since I completed the CareerFoundry UX Design Course and those asking have ranged from my Mum to people at networking events to, more worryingly, business leaders and people who work in IT. There's still a lot of confusion surrounding the field, which is why, as a UX designer, you'll often find your first task in a new job is clearly explaining the value you'll be bringing to the company and how you'll bring that about.
I’ve got numerous examples of company owners and directors who see the 'business' and the 'user' as separate and unrelated entities. While I've met others who believe a UX designer's sole responsibility is to create endless wireframes without thinking about what the user actually needs from the product.
The purpose of this post is two-fold. If you're a UX designer I hope to give you a concise and clear answer to this question, so that you can answer it succinctly when it gets thrown at you at parties or events. The second purpose is for those of you who are genuinely still unsure what a UX designer does, you will definitely know by the end of this post!
Let's dig a little deeper...